Legal
Grievance Redressal Policy
Effective Date: 15 October 2026 | surgeonnear.in | Operated by Justbike Services Private Limited
In accordance with the Information Technology Act, 2000 and the rules made thereunder, and the Digital Personal Data Protection Act, 2023, the details of our Grievance Officer are:
Grievance OfficerArya Kumari, Chief Operating Officer
CompanyJustbike Services Private Limited
CINU34102WB2019PTC233337
AddressN.S Niwas, Lower Burdwan Compound, Lalpur, Ranchi, Jharkhand – 834001, India
Phone+91 82828 58587
Working HoursMonday to Saturday, 10:00 AM – 7:00 PM (IST)
How to Raise a Grievance
Email us with:
- →Your full name and contact details
- →Description of the issue
- →Relevant URL / profile link / screenshot (if any)
Timelines
AcknowledgementWithin 24 hours
ResolutionWithin 15 days of receipt
You may raise grievances related to incorrect listings, content concerns, privacy/data issues, misuse of the Platform, or any other matter.